One day, my elderly neighbor had to rush to the hospital after repeatedly missing their blood pressure
medication. After speaking to their family, I realized how common it is for people to forget their pills,
leading to serious health risks.
This inspired me to design a medication reminder app to help users stay consistent with their medication
and improve their health outcomes.
Problem
Half of patients forget to take their medications due to factors like
busy schedules, mental health challenges, or managing multiple
medications. This forgetfulness leads to worsened health outcomes and increased healthcare costs. Traditional methods like paper schedules are
ineffective in today’s fast-paced world.
Role
End to End UX Design Process
Tools
Figma, Photoshop, Google Meet
Research
White Paper Research
50% of Chronic Condition Patients Skip
Meds Around 50% of people with chronic illnesses fail to take their
prescribed medications, often due to
forgetfulness or complex medication schedules.(source:World Health Organization, CDC, 2022)
1 in 4 Older Adults Miss Doses
A 2022 survey by the National Poll on Healthy Aging found that about
25% of adults aged 50-80 forget to
take their medications, primarily due to forgetfulness or difficulty managing multiple prescriptions
Competitive Analysis
I conducted a competitive analysis to identify gaps in current medication
reminder apps and better understand real-world user needs.
The competitive analysis of real-world medication reminder apps based on reviews from the App Store and
Google Play Store:
Key Insights from User Reviews:
MediSafe receives high praise for
its reminder function and ease of use, but lacks advanced tracking
features like reporting or prescription scanning, with multiple users mentioning the need for more
detailed tracking options.
MyTherapy is noted for its clean
interface and limited reporting capabilities, but many reviews
highlight the absence of prescription scanning and detailed medication tracking.
Pill Reminder - MedManage users
appreciate the basic reminders but often complain about performance
issues and a lack of more advanced features, with low ratings for responsiveness across devices.
Hypothesis:
Integrating a prescription scanning feature will simplify medication input, improving accessibility and
usability for users who are busy or have difficulty managing medications manually.
User Interviews
to validate my assumptions and uncover new user needs, I conducted user
interviews with 7 participants
Research Questions
How do you currently manage your medication schedule?
Would you find it helpful to scan your prescriptions into the app instead of manually entering them? Why
or why not?
What challenges do you face when using medication reminder apps?
What additional features or improvements would make it easier for you to track and manage your
medications?
How comfortable are you with using apps for medication management? Are there any concerns or barriers to
using this kind of technology?
If you missed a medication reminder, what other methods do you use to remember or track your medication?
Learnings
During this phase I understood following problems people face while
taking medicines
User Persona
created a persona to better understand the specific challenges and needs
of a target demographic
User Flow
Wireframe
Using this flow, I created my first ideas of the main screens
and how they would be connected. After a couple of iterations, I
ended up with the following version.
These are one-fourth of the wireframes
High-Fidelity Prototype
Responsive Design
Validate
Testing the high-fidelity clickable prototype with five potential users revealed that they found the app
easy to understand and loved the prescription scanning feature, confirming its success and user appeal.
Reflection
Testing Should Have Been Done
Earlier: I realized that conducting testing earlier in the design
process would have helped identify issues sooner, providing more time for adjustments and leading to a
more polished final product.
Working with an Unfamiliar Group:
Collaborating with a group I was unfamiliar with helped me adapt to
different working styles and perspectives, ultimately improving the outcome and broadening my approach
to problem-solving.
Working with Different Research
Methods: Exploring new research methods, such as validation through
clickable prototypes, enhanced my ability to gather user feedback effectively and refine my design based
on actual user interactions.
